Is it safe to buy from GOAT?

Is GOAT a Reputable Company? Yes. GOAT is a legit and reputable company that helps connect buyers and sellers of high-end sneakers, as well as apparel and accessories. Essentially, GOAT is like an online marketplace for buying and selling rare sneakers.
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Is it trustworthy to buy from GOAT?

GOAT is one of the main shoe reselling platforms. It's completely legit and has a rigorous authentication process. You can rest assured that the shoes you purchase from GOAT aren't fakes. The site deals in high-end sneakers, so if you're looking for sporty kicks, this is the spot.
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Where does GOAT ship from?

Orders are shipped from the GOAT USA premises located in Plainview, New York.
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Does GOAT guarantee authenticity?

Our resale products and our trusted partners are verified or vetted by a variety of means, such as digital authentication, in-hand verification, and/or machine learning technology. By doing so, we seek to ensure the product you purchase is both authentic and as described.
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Are GOAT shoes new or used?

Does GOAT Sell Used Shoes? Yes. As mentioned above, this is the separator between GOAT and StockX. Among other things, GOAT offers used sneakers, and StockX does not.
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I Bought SNEAKERS From STOCKX GOAT And EBAY! Which Is The BEST!?



Does GOAT sell slightly used shoes?

It's not perfect. But unlike its larger rival StockX, Goat allows sellers to list worn sneakers. Sneakers with defects are also fine to list. The company even authenticates all used shoes, in addition to new, which gives buyers more confidence they are not buying replica pairs.
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How long does GOAT take to ship?

GOAT takes 7 to 10 business days to ship items to customers in the United States. It takes 3 to 4 business days for the vendor to deliver to GOAT, another 1 to 2 business days for certification, and 3 to 4 business days to deliver to your doorstep.
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Is GOAT second hand?

GOAT is a peer-to-peer fashion reseller, meaning that all of the products are considered second-hand, having been owned by another consumer before being listed on GOAT. GOAT accepts returns on some products, but not on any that are marked FINAL SALE.
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Are shoes from StockX real?

StockX offers a verification service to authenticate sneakers before they are shipped to you. You can request verification by contacting StockX customer service. Compare the price to market value: If the price of the sneakers seems too good to be true, it may be a red flag that they are fake.
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Can you return items on GOAT?

You have 3 days to request a return from the date you received the item(s). To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made.
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Who is the owner of GOAT?

History. GOAT was founded by Eddy Lu and Daishin Sugano in July 2015. Lu serves as the Chief Executive Officer and co-founder, while Sugano holds the role of Chief Product Officer and co-founder.
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How do I track my GOAT order?

Track Your Order

Not only can you track your orders with your tracking number, but you can also track them with your sales order number! All you have to do is type in your order number plus your email and you will be able to view all of the recent packages shipped.
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Where is GOAT authentication located?

GOAT was founded in 2015. Where is GOAT's headquarters? GOAT's headquarters is located at 3433 West Exposition Plaza, Los Angeles.
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Is StockX a trustworthy site?

StockX is a legit place to buy and sell your rare sneakers and streetwear. However, as with any business, any seller, any transaction, there are definitely things that slip through the cracks. No matter what StockX does to protect its customers from counterfeit goods, there will always be something that isn't caught.
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Can you return shoes on GOAT if they don't fit?

GOAT USA gladly accepts returns/exchanges of unworn, unwashed, undamaged or defective merchandise purchased online within 60 days of shipping date.
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Are GOAT shoes replicas?

GOAT does not condone the sale of illegal, fake goods. Not only does GOAT provide a platform for buyers and sellers, but they also verify the authenticity of the products to prevent fakes and counterfeits on their resale marketplace.
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Does GOAT clean shoes?

GOAT cleans and sells your worn shoes for you. With this concept, sneakerheads can sell their old sneakers in the best condition possible and give them a second life. Thanks to GOAT who will clean, photograph and sell them for you.
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Does GOAT only sell used sneakers?

GOAT sells new, used, and flawed shoes. You can sell sneakers in any condition if someone's willing to take them.
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Is GOAT based in Japan?

brand. Founded in 2015, Los Angeles-based Goat is a secondary market where people can buy and sell verified rare sneakers and popular general release shoes.
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Why are my Jordans coming from China?

Jordan Brand is a subsidiary of Nike, and like many other big footwear brands, they have factories in China where they make some of their shoes. That doesn't mean all Jordans imported from China are fake. In fact, many authentic Jordans are made in China, which is also home to several Nike factories.
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Is GOAT in China?

LOS ANGELES, July 22, 2019 – GOAT, the world's largest marketplace for authentic sneakers, today announced their official launch in China.
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What does pre verified mean on GOAT?

There are often varying options including “pre-verified” which means the sneakers are in-stock at GOAT's warehouse and ready to be shipped, or sneakers that need to be verified, meaning the seller will need to ship them to GOAT for authentication first.
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Does GOAT have express shipping?

We offer regular and express shipping.
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Does GOAT have a customer service number?

We're always here to help. We currently don't have a customer service phone number but you can contact us 24/7 by submitting a support request.
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